@extends('customer.layouts.new-app') @section('title') Customer Care:Reporting a Defect @endsection @section('content')
@include('customer.customer_care.sidebar')

REPORTING A DEFECT

This section provides useful contact details for enquiries along with defect information and who to contact should you find a defect within your home.

Reporting Defects

Any defects relating to your apartment are important to us and should therefore be reported to the Customer Care Team by email to: no-reply@testserver.com, or click here, so that the matter can be resolved in an efficient and satisfactory manner. When reporting any defects you will be asked to supply details concerning:

  • How it is best to contact you
  • When it will be best to get access to your property on order to investigate the matter
  • Where about within your apartment the issue is
  • The nature of the issue
  • A description of the issue

Once submitted you will receive an initial emailed confirmation that the matter has been registered. This will include a time frame for when you should be contacted as well as a unique reference number which should be quoted in any future correspondence.

As the matter is resolved you will also receive updates of what action is being taken so that you are kept informed.

@if (count($defect) > 0)

View Defect Report »

@endif
@if ($errors->any())

Please remove following errors

    @foreach ($errors->all() as $error)
  • {{ $error }}
  • @endforeach
@endif
@csrf

Defect Report Form

Please describe the defect in as much detail as possible

@endsection @section('js') @endsection